New Balance Factory Store Houston

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4.2

( 8 reviews )

Shoe Stores, Department Stores

Closed 10:00 AM - 09:00 PM See Hours

Houston Premium Outlets, 29300 Hempstead Rd Suite 110, Cypress, TX 77433, United States

+1 2813-040-346

Introducing the New Balance Factory Store Houston, a trusted brand offering quality footwear and athletic apparel. With a convenient location on Google Maps, this store is a go-to destination for athletes, fitness enthusiasts, and casual consumers alike. New Balance Factory Store Houston takes pride in delivering superior products that cater to various needs and preferences. As a respected and established brand, they prioritize customer satisfaction by providing exceptional service and a wide range of options. Their diverse selection includes shoes, with a focus on quality and comfort, as well as discounted prices and outlet items to cater to every budget. Whether you are a professional athlete or simply looking for stylish and comfortable footwear, New Balance Factory Store Houston is committed to ensuring a positive shopping experience for all.

Reviews

4.2/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Shermin justo

March 22, 2024

I was there on Black Friday and usually you lower your expectations because no one has time to go out of their way and make sue customers have the best experience but this person (forgot to ask his name) was so approachable and ready to help that I even forgot it's was the busiest time of the year for them. He helped me find the comparable style I was looking for. When I couldn't find my size on the floor he even went in the back to get me the right size. It only took me 10 - 15 minutes in the store and I walked out with these running shoes for on $29.99. Now that's a bargain.

Bernard wong

March 22, 2024

Recently bought a pair of running shoes. I really liked the quality and comfort they offer. The service was excellent, they are very kind and patient with customers.

Sam albertson

March 22, 2024

This New Balance Factory Store location has a decent selection for an outlet store and has pretty good prices year round. When they have a sale, the prices are very good. Customer service is okay. They offer military/veteran’s discount of 10% off. But, because the sale prices and clearance prices are discounted so much, I’ve almost never been able to receive the military discount. They have a policy which only provides the military discount for regularly priced items. This is quite dissatisfying.

Joseph saroken

March 22, 2024

I bought some new shoes here. Pretty good deal. I wish there was a larger selection, but the customer service was phenomenal! I think Kyle is the name of the associate that helped us. He approached us and checked on us throughout the entire visit.

John pyeatt

March 22, 2024

The lady in the cashier said they dont give military discount on sale items. New balance need to removed the military star on there door. Nike & addidas are way better in supporting military.

Lkld fjr

March 22, 2024

July 20th, 2023 doors are already locked and no one inside at 07:54 PM. Drove 40 minutes to get here for new shoes before leaving town. Other families tried to open the door also at 7:55 PM. Lost business.

Yao ming huang

March 22, 2024

Been to this store 3 times in past 3 years. They haven't had any made in USA shoes at this location in 3 years. First 2 times they said it was due to COVID. June 2023 they said they just don't carry any of the made in USA shoes at this location. Don't waste your time if you're looking for made in USA shoes.